<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE html
  PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html lang="en-us" xml:lang="en-us">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8"/>
<meta name="copyright" content="(C) Copyright 2005"/>
<meta name="DC.rights.owner" content="(C) Copyright 2005"/>
<meta name="security" content="public"/>
<meta name="Robots" content="index,follow"/>
<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
<meta name="DC.Type" content="concept"/>
<meta name="DC.Title" content="Sophos Anti-Virus icon is gray"/>
<meta name="DC.Relation" scheme="URI" content="../concepts/Solving_problems.html"/>
<meta name="DC.Format" content="XHTML"/>
<meta name="DC.Identifier" content="concept_1544F06E9B794E0D9C2773E63A3A539F"/>
<meta name="DC.Language" content="en-us"/>
<link rel="stylesheet" type="text/css" href="../commonltr.css"/>
<link rel="stylesheet" type="text/css" href="../DITA.css"/>
<title>Sophos Anti-Virus icon is gray</title>
</head>
<body id="concept_1544F06E9B794E0D9C2773E63A3A539F"><a name="concept_1544F06E9B794E0D9C2773E63A3A539F"><!-- --></a>


  <h1 class="topictitle1"><span class="keyword" id="keyword_cf_121871563262510"><a name="keyword_cf_121871563262510"><!-- --></a>Sophos Anti-Virus</span> icon is gray</h1>

  <div>
    <div class="section" id="concept_1544F06E9B794E0D9C2773E63A3A539F__section_D08F38C07BDA4B30952DC481358B7C38"><a name="concept_1544F06E9B794E0D9C2773E63A3A539F__section_D08F38C07BDA4B30952DC481358B7C38"><!-- --></a><h4 class="sectiontitle">Symptoms</h4><p>The <span class="keyword">Sophos Anti-Virus</span> icon on the right-hand side of the menu bar is gray.</p>
<br/><a name="concept_1544F06E9B794E0D9C2773E63A3A539F__image_ABD77938C05C4F97925BDD3DCFEFE04F"><!-- --></a><img id="concept_1544F06E9B794E0D9C2773E63A3A539F__image_ABD77938C05C4F97925BDD3DCFEFE04F" src="../images/SAV_icon_grey.png"/><br/></div>

    <div class="section" id="concept_1544F06E9B794E0D9C2773E63A3A539F__section_903355046EB247DA8DAFCAA501B6C188"><a name="concept_1544F06E9B794E0D9C2773E63A3A539F__section_903355046EB247DA8DAFCAA501B6C188"><!-- --></a><h4 class="sectiontitle">Causes</h4><p>Your Mac is not
        protected by on-access scanning.</p>
</div>

    <div class="section" id="concept_1544F06E9B794E0D9C2773E63A3A539F__section_20E0D341F7F744EBAB020AF4E1516AF0"><a name="concept_1544F06E9B794E0D9C2773E63A3A539F__section_20E0D341F7F744EBAB020AF4E1516AF0"><!-- --></a><h4 class="sectiontitle">Resolve the problem</h4><p>Turn
        on on-access scanning. For information about how to do this, see <a href="../tasks/Enable_or_disable_on-access_scanning.html#task_EB1AD68425114101BC487E52AD98D040" title="">Turn on-access scanning on or off</a>.</p>

    </div>

  </div>

<div>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="../concepts/Solving_problems.html" title="">Solving problems</a></div>
</div>
</div>

</body>
</html>